Shipping Policy

Our goal is to provide you with the best customer experience, no matter where you live. Every day, we serve thousands of customers around the world, ensuring we always provide you with the highest level of responsiveness.

Shipping:
American warehouse.
All of our products ship from our US warehouse. We currently have 2 local warehouses in California and Kentucky.

Cost
Free shipping on all orders

Time
We expect your order to arrive within 3-7 business days.
However, please note that actual delivery times may be affected by stock availability. Please feel free to contact us to inquire about product availability.

notes:

1. Please confirm whether the shipping address on your order is correct before paying, as this is the address we will ship to.
2. In the event of force majeure, order processing will be delayed. Nonetheless, we can ensure that your order is processed quickly, weather permitting.
3. We take all reasonable precautions to ensure that the product is not damaged. If the product is damaged during shipping, please contact us immediately at mikey@djdcpower.com within 3 working days after receiving the goods.

Order tracking:
After successfully placing your order, you will receive an order confirmation email to confirm your order details. Once your item ships, you will receive a shipping confirmation email that includes your order number, carrier information, date and time your order was placed, order status, and package tracking number for the shipped item. You can track your item Items are available 24 hours a day on the official website of the carrier.